As you probably recall, I recently purchased a treadmill and had some minor problems. I want to commend both you and your staff on the prompt and courteous attention that you showed towards me in handling these problems. I can assure you that the problem was corrected in a most efficient and timely fashion. Your professional handling of my situation should reassure anyone from out of state who plans to purchase equipment from you that any problems will be handled by your well trained staff. I feel it was a pleasure doing business with you.